Comcast how long past due disconnect

In , But in Philly, that number is only We want to hear from you. Skip to content Share Icon. Facebook Logo. Link Icon. We have his information from two e-mails where we corresponded back and forth. There were numerous of replying that the rep and I did, having questions before making the agreement being signed electronically and after, when we had questions or concerns. A lot of the e-mails got ate up due to it being months previous. We are 2 months past due on the bill, and we've been waiting a while for Business Class to shut off service.

I have tried calling to shut it off, but the past due amount they're asking for is ridiculous and I do not have that kind of cash to put out in order to shut off the service. I know the agreement I have signed, probably is another thing contributing to them not shutting it off. I've asked every person whom I spoke to over the phone to at least e-mail or mail me a copy of the agreement but I never got anything.

Nor do they acknowledge that. I don't know what to do and I am at my wit's end! Please help! I wished someone would help me, and reply. Go over your changes and click Submit. Visit business. Enter your account number and an additional account detail phone number or ZIP code to authenticate your account and select Continue. Select the amount you want to pay and your payment method.

After a certain amount of time, the cable company will turn off your cable signal. The cable company usually gives you a grace period of several days after your due date before this occurs.

You will not be able to watch cable television again until you pay your bill and any applicable late fees that were charged. So here is a list of steps and scripts that you can use to negotiate with Comcast. Call Comcast. Call Comcast and navigate your way through their automated phone labyrinth to Comcast's cancellation department. Cancel your service.

Do not mince words. Listen to your offers. Ask for their manager. Negotiate a better deal. Families with outstanding debt more than one year old may still be eligible.

More than half of those surveyed thought cable and internet payments show up for the credit bureaus to see. Once again, that's not true. Only those bills that remain unpaid and are sent to collections will ding your credit. Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.

The prorated charge is for the use of Comcast service from your activation date until the end of the current billing period. For example, if your service began on March 13 and the Comcast billing period ends on March 25, you will be charged for twelve days of service instead of the full month. The 1st rep told me the truth in that comcast does bill in advance. We need to know your billing date and cycle dates, then it's easy to understand.