Who is sheilas wheels

Building trust within insurance. This provides esure with all the information they need to best support each individual claimant. Our approach. Financial Services. Invaluable visibility into every structural warranty. Driving customer engagement for Marmalade. This means costs that are not covered by the insurance policy such as compensation lawsuits, alternative travel arrangements and loss of earnings can be recovered. It will also pay certain costs towards operations, physiotherapy, overnight hospital stays and dental repairs related to injuries sustained in an accident.

If your car is stolen and is unrecovered or a total write off, Sheilas' Wheels will provide a similar sized vehicle by the end of the next working day for up to 21 days while your claim is being processed.

If you lose your keys, or they are stolen or damaged, they will be replaced or retrieved if locked in your car. If you put the wrong fuel in your tank, the RAC will get you back on the road and Sheilas' Wheels will cover the cost of draining and cleaning the fuel system and replenishing the tank with 10 litres of the correct fuel. Roadside — which provides roadside assistance and repairs, and if the car cannot be fixed at the roadside it will be transported to the nearest garage.

Roadside and Home Rescue — includes the above, with the addition of assistance if your car breaks down at home. Roadside, Home Rescue and Recovery — all the benefits of the above two, with the addition of a national recovery service to anywhere in the UK. Sheilas' Wheels prides itself of supplying family friendly insurance and its quality customer service. Its after-claim support also stands out, with features such as counselling to help cope with the aftermath of an accident.

The company says on its website that there are 1, Sheilas' Wheels policyholders called Sheila, with one customer called Sheila Wheeler. This is not necessarily an equality issue, however, as men are more likely to buy more expensive, more powerful and newer cars than women, and professions such as footballers also drive up insurance costs for men.

Esure has 5. But Esure sells cheap policies to normal drivers of standard cars, not expensive specialist policies. This means it probably has a greater number of policies for its market share. To put complaints in context, 67 firms had 10 or more complaints each and those totalled 4, complaints.

Nearly firms had fewer than 10 each, sharing just complaints between them. We use cookies and similar technologies. What does Sheilas' Wheels car insurance cover? Does Sheilas' Wheels offer the best car insurance? Sheilas' Wheels' car insurance policy: is it good or bad? How can you save money on Sheilas' Wheels car insurance? What is Sheilas' Wheels car insurance claims number? Get top money-saving tips from Which?

Covers the policyholder and passengers if they are injured in an accident. Covers the cost of replacing keys and locks in the event that your car keys are stolen. Covers the cost of replacing keys and locks in the event that your car keys are lost. Covers legal expenses for legal action you may take as the result of an accident. Car Insurance. Overall Which? Our total score score combines both the Which? Customer Score, ratings from real customers of the provider, and our expert analysis of the provider's policies.

The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand. Policy score. We analysed 73 features of its cover to calculate the policy score. Members can read full review. Not a member yet? Get started. Already a member? Log in. Get access to new money reviews See the best mortgages available to you Get started. I thought that this would not present any problem at all - this being for a number of reasons: A The policy wasn't due to commence covering me until 31 May B I was remaining with their insurance company.

C There was literally no level of admin effort required of their staff - beyond this single no more than 5-minute telephone call.

Anyway, much disappointment followed. I was a little shocked. I asked why and restated that I had remained with their company - and that the policy was not due to start for a number of weeks. And I was told that I should have called to have a requote against the policy over the telephone. I explained that I was trying to avoid calling and to avoid being an administrative burden.

I asked whether he had any discretion over the charge - he didn't answer that question. That was the only administration required for their business with me - one 5-minute call to cancel a policy which was yet to be enacted.

There was no cognisance of the fact that: A I remained with them. B I was acting as their front-end telephone system is requesting. C The admin fee is in no way at all reflective of the actual cost for their staff member's time in speaking with me about this. If I had called to get a requote and amendment to my policy, I would have taken far more of the staff member's time.

And, thinking about it, I would likely have had an equally as oppressive, unfair and unreasonable admin fee levied against me at that point. At least I would have got my money's worth though. Frankly, I think it's despicable. I think it's a very poor way to make money; money made from those doing their best to be a good sort of customer. I mean, I'm sorting my insurance weeks before it is due, and I am doing all the leg work myself. I could have disregarded the burden the staff are under during this time of national emergency and simply have called regardless.

Amoral and despicable. They ought to feel utterly ashamed of themselves. I rated one star as you cannot give zero - which is the rating this "company" should get. They are super easy when it comes to buying insurance, setting up a dd and taking payments from you.

The real "fun" starts when you make a claim. They treat you They treat you like an enemy, are impolite, you get transferred from one person to another IF you manage to get in touch and every person you talk to only tries to get money from you and NOT HELP you, their complaints procedure is a total mess and the whole team doesn't know what they are doing there and how to treat customers!

They are not interested who is at fault for the accident, they just want you to give up and close the claim, they are not interested in any details, it's just their job to take money from you and when you start asking uncomfortable questions they either give you incorrect information, try to get rid of you or stop responding.